How We Handle Your Account & Payments
Our terms cover deposit acceptance, account access and withdrawal processing where local law permits. Deposits via DANA, OVO, GoPay and QRIS are final once confirmed in your wallet; withdrawals go through verification to confirm your identity and funding source. We retain account data for the life
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of your account plus two years after closure, as required for audit and dispute resolution. If you request account closure, we process it within five business days. Your data is stored on secure servers and is never shared with third parties outside payment processors and legal
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compliance teams. When access or eligibility is discussed, terms depend on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.